Service Philosophy

Our guests are at the heart of our business. At Niraamaya, we take complete ownership of every moment of guest interaction. Our engaging service is genuine, involved and interactive; while being polished and professional, it is also authentic, warm and caring. Through intelligent hiring practices and elaborate training programs, we have built a caring culture which encourages our associates to empathize and anticipate guest needs and to give extraordinary attention to details.

The passion to deliver on our promises is infectious and ‘You’ - our Guest remains at the centre of our universe.